#chat-circle {
    z-index: 99999;
    position: fixed;
    bottom: 10px;
    right: 10px;
    width: 115px;
    padding: 0;
    cursor: pointer;
    animation: shake 2s;
    animation-direction: alternate;
    animation-iteration-count: infinite;
    box-shadow: none!important;
}

#chat-circle img {
  width: 100%;
}

.modal{
  z-index: 99999999;
}

.chat-box {
  z-index:99999;
  display: none;
  background: #efefef;
  position: fixed;
  right: 30px;
  bottom: 20px;
  width: 380px;
  max-width: 85vw;
  max-height: 100vh;
  border-radius: 5px;
  /*   box-shadow: 0px 5px 35px 9px #464a92; */
  /* box-shadow: 0px 5px 35px 9px #ccc; */
}

.chat-box-toggle {
  float: right;
  margin-right: 15px;
  cursor: pointer;
  margin-top: 10px;
}

.chat-box-header {
  height: 60px;
  background: url('https://realtimebiometrics.com/img/ria/riasupportbot2.png');
  background-repeat: no-repeat;
  background-size: 60%;
  background-position: 10%;
  background-color: #1c1b1a;
  border-top-left-radius: 5px;
  border-top-right-radius: 5px;
  color: white;
  text-align: center;
  font-size: 17px;
}

.chat-box-header p {
  float: right;
  margin: 0;
  margin-top: 35px;
  margin-right: -15px;
}

.chat-box-body {
  position: relative;
  height: 370px;
  height: auto;
  border: 1px solid #ccc;
  overflow: hidden;
}
.welcometext{
  padding: 6px;
  padding-top: 10px;
  font-size: 14px;
  background: #283bd0;
}
.welcometext p{
  margin: 0;
  line-height: 22px;
  color: #fff;
  font-weight: 700;
}
.chat-box-body:after {
  content: "";
  background-image: url('data:image/svg+xml;base64,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');
  opacity: 0.1;
  top: 0;
  left: 0;
  bottom: 0;
  right: 0;
  height: 100%;
  position: absolute;
  z-index: -1;
}

#chat-input {
  background: #f4f7f9;
  width: 100%;
  position: relative;
  height: 45px;
  padding-top: 10px;
  padding-right: 50px;
  padding-bottom: 10px;
  padding-left: 15px;
  border: none;
  resize: none;
  outline: none;
  border: 1px solid #ccc;
  color: #888;
  border-top: none;
  border-bottom-right-radius: 5px;
  border-bottom-left-radius: 5px;
  overflow: hidden;
}

.chat-input>form {
  margin-bottom: 0;
}

#chat-input::-webkit-input-placeholder {
  /* Chrome/Opera/Safari */
  color: #ccc;
}

#chat-input::-moz-placeholder {
  /* Firefox 19+ */
  color: #ccc;
}

#chat-input:-ms-input-placeholder {
  /* IE 10+ */
  color: #ccc;
}

#chat-input:-moz-placeholder {
  /* Firefox 18- */
  color: #ccc;
}

.chat-submit {
  position: absolute;
  bottom: 3px;
  right: 10px;
  background: transparent;
  box-shadow: none;
  border: none;
  border-radius: 50%;
  color: #1c1b1a;
  width: 35px;
  height: 35px;
}

.chat-logs {
  padding: 15px;
  height: 400px;
  overflow-y: scroll;
  overflow-x: hidden;
  display: flex;
  flex-direction: column;
  align-items: center;
}

.chat-logs::-webkit-scrollbar-track {
  -webkit-box-shadow: inset 0 0 6px rgba(0, 0, 0, 0.3);
  box-shadow: inset 0 0 6px rgba(0, 0, 0, 0.3);
  background-color: #F5F5F5;
}

.chat-logs::-webkit-scrollbar {
  width: 5px;
  background-color: #F5F5F5;
}

.chat-logs::-webkit-scrollbar-thumb {
  background-color: #ff7b00;
}

.problems {
  width: 100%;
  float: left;
  position: relative;
}

@media only screen and (max-width: 500px) {
  .chat-logs {
    height: 40vh;
  }
}

.cm-msg-text-heading {
  background: #aab2fc;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.4);
  padding: 8px 20px 8px 20px;
  color: #000;
  width: 100%;
  font-weight: 700;
  position: relative;
  margin-bottom: 5px;
  border-radius: 30px;
  outline: none;
  border: 1px solid #5b6bff;
  transition: all 0.1s ease-in-out;
}

.cm-msg-text-heading:hover {
  opacity: 0.8;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.2);
}

.cm-msg-text-heading:active {
  opacity: 1;
  box-shadow: inset -4px -4px 8px rgba(255, 255, 255, 0.5),
    inset 8px 8px 16px rgba(0, 0, 0, 0.1);
}


.cm-msg-text {
  background: #b9c0ff;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.4);
  padding: 8px 25px 8px 25px;
  color: #000;
  width: 100%;
  white-space: nowrap;
  margin:0 15px 15px 0;
  position: relative;
  border-radius: 30px;
  outline: none;
  border: 0;
  transition: all 0.1s ease-in-out;
}

.cm-msg-text:hover {
  opacity: 0.8;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.2);
}

.cm-msg-text:active {
  opacity: 1;
  box-shadow: inset -4px -4px 8px rgba(255, 255, 255, 0.5),
    inset 8px 8px 16px rgba(0, 0, 0, 0.1);
}

.cm-msg-text-pro {
  background: #b9c0ff;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.4);
  padding: 8px;
  color: #000;
  width: 29%;
  margin-bottom: 10px;
  margin-right: 10px;
  white-space: nowrap;
  position: relative;
  border-radius: 30px;
  outline: none;
  border: 0;
  transition: all 0.1s ease-in-out;
}

.cm-msg-text-pro:hover {
  opacity: 0.8;
  box-shadow: -6px -6px 10px rgba(255, 255, 255, 0.8),
    6px 6px 10px rgba(0, 0, 0, 0.2);
}

.cm-msg-text-pro:active {
  opacity: 1;
  box-shadow: inset -4px -4px 8px rgba(255, 255, 255, 0.5),
    inset 8px 8px 16px rgba(0, 0, 0, 0.1);
}



.chat-msg {
  clear: both;
}

.chat-msg.self {
  font-size: 12px;
  background: #ff7b00;
  color: white;
  width: 100%;
  text-align: center;
  padding-top: 10px;
  padding-bottom: 10px;
  position: relative;
  font-size: 17px;
  margin-bottom: 15px;
  border-radius: 15px;
  font-weight: 700;
  outline: none;
  border: 0;
}
.chat-msg.user {
  font-size: 12px;
  float: left;
  background: #fff;
  color: #666;
  max-width: 100%;
  margin-left: 5px;
  padding: 4px 15px 4px 15px;
  position: relative;
  margin-bottom: 5px;
  border-radius: 30px;
  outline: none;
  border: 0;
}

.cur {
  cursor: pointer;
}

@keyframes bounce {
  from {
    transform: translate3d(0, 0, 0);
  }

  to {
    transform: translate3d(0, 10px, 0);
  }
}

@keyframes shake {
  10%,90% {
    transform: translate3d(-2px, 0, 0);
  }
   20%, 80% {
    transform: translate3d(2px, 0, 0);
  }

  30%, 50%, 70% {
    transform: translate3d(-4px, 0, 0);
  }
  40%, 60% {
    transform: translate3d(2px, 0, 0);
  }
}